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Understanding customer reports
Understanding customer reports
Daan van Hal avatar
Written by Daan van Hal
Updated over a month ago

After you have created a customer report, it's time to understand the data inside. The report shows you the impact over a period of time, for a selection of products multiplied by the order volume of those products.

Overall impact numbers

At the top, you will find total carbon footprint sold and total eco-cost sold. This is the impact for each product, multiplied by the total sales.

Additionally, you also get weighted average carbon footprint per piece.

The weighted Average Carbon Footprint per Piece shows the average carbon footprint for one unit of all products sold. It accounts for the sales volume of each product, giving a clear picture of the overall impact.

Its calculated by taking the carbon footprint of each product and adjusting it based on how many of that product were sold. Products with higher sales have more influence on the average, while less-sold products contribute less.

For example: If a product with 0,23 kg CO₂ per piece is sold 1,000 times and another with 0,11 kg CO₂ per piece is sold 100 times, the average will lean more towards the higher-impact product because it’s sold more often.

Using the weighted average metric

The benefit of the weighted average is that it adjusts for what you sell the most. If you sell a large number of low-impact, sustainable products, your weighted average will drop, even if your total carbon footprint sold might increase (simply because you sold more).

This makes the weighted average a great metric to track how sustainable your product mix is, regardless of total sales volume. It helps highlight progress toward selling more sustainable products, even when overall sales grow.

Sales volume and impact data

This table provides detailed sustainability and sales data for various packaging products. Here's what the data tells you:

  1. Product-Specific Information: Each product is listed with its name, ID, category (e.g., boxes, pouches), and volume sold, helping to identify key products.

  2. Eco-score: The eco-score per product.

  3. Carbon Footprint: the total greenhouse gas emissions (in CO₂-eq kg) associated with each product based on the volume sold.

  4. Eco-Costs: the total environmental costs in eco-costs, based on the volume sold.

  5. Impact Categories: Specific impacts are broken down into Nature, Human Health, and Material Scarcity, showing how the product affects different aspects of the environment and society.

  6. Order Data: The "Orders" column indicates how many orders were placed for each product, linking environmental impact with sales activity.

ESRS 1-5 data for CSRD

Pickler adds ESRS 1 - 5 data to it reporting before the end of 2024. ESRS 1-5 are the European Sustainability Reporting Standards under the CSRD, which outline what companies must report about their sustainability efforts.

  • ESRS 1-2 focus on general disclosures, like governance, strategy, and risks.

  • ESRS 3 covers environmental data, such as carbon footprint, energy use, and waste.

  • ESRS 4 looks at social aspects, including employee and community impacts.

  • ESRS 5 addresses governance, ethics, and risk controls.

As CSRD is rolled out, more and more companies will need this data. Pickler enables you to provide this data, allowing your customers to include accurate lifecycle and environmental data in their own CSRD submissions, strengthening relationships and building trust.

Sharing this data isn’t just about compliance; it’s a way to demonstrate transparency and support customers in meeting their sustainability goals.

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