Skip to main content
All CollectionsGetting startedGetting help in Pickler
All ways of getting support in Pickler
All ways of getting support in Pickler

Need assistance with something in Pickler? We're here to help!

Daan van Hal avatar
Written by Daan van Hal
Updated over a week ago

Below you will find the ways in which we are able to help you:

1. Online Chat:

  • Quick and easy: Connect with our Fin AI chat bot to get quick and easy help to your questions. Or, if Fin AI isn't able to help you, request to be redirected to one of our employees.

  • Real-time assistance: Get immediate help with your questions or issues.

  • To access our chat: Go to the lower right of your screen, click on the icon, and start typing your question.

2. Email Support:

  • Formal and detailed: Send us a detailed email with your query or request with additional relevant information, such attached documents or screenshots.

  • Written record: This allow us to maintain a record of your interaction with you, for future reference.

  • To access a pickler email: If you are a customer of ours, you should have access to one of our employee's emails. If not, send us an email via "[email protected]".

3. Help Center and FAQs:

  • Self-service: Find articles with answers to common questions and product feature updates.

  • Searchable database: Easily locate information related to your specific issue by searching for it.

  • Convenient: This option allow you to look for answers without having to get involved with a Pickler representative.

  • To access our Help Center: Click the Link to get started.

We're committed to providing excellent customer support. Don't hesitate to reach out if you need assistance.

Did this answer your question?