You can always contact Pickler Support. These topics are especially important to use support for:
Data management questions
If you're not sure how to enter your data, how to map it to IDEMAT, or whether your values are correct.
Understanding Pickler results
Footprint results can sometimes be unexpected or difficult to interpret. Support can explain what drives your impact and how the calculation works.
For example, the impact is higher than expected or you need help understanding comparisons, eco-scores, or true costs.
Troubleshooting
If something does not work as intended, support can help identify whether it’s a data issue, a workflow issue, or a technical problem.
Feature requests
If you see something that you miss, let us know too. We can often add it to our backlog.